Privacy Policy

Last Updated: 16/04/2025

When you use our Services, you consent to the collection, storage, use, disclosure and other uses of your Personal Data as described in this Privacy Policy. We urge you to read this Privacy Policy carefully and make sure that you fully understand and agree to it. If you do not agree to this Privacy Policy, please discontinue and avoid using our Services.
  1. What We Collect
    • Personal Info: Full name, email, billing/shipping address, phone number.
    • Account Data: Login credentials, profile preferences, purchase history.
    • Payment Data: Payment details (handled securely via third-party providers like Stripe or Paystack).
    • Device Info: IP address, browser, device type, and usage activity for analytics.
    • Optional Data: Interests, preferences, reviews, uploads.
  2. How We Use Your Information
    • Process orders and payments.
    • Deliver digital or physical goods.
    • Provide customer support.
    • Communicate updates, promotions, or transactional notifications.
    • Improve our platform, security, and product offerings.
  3. Data Sharing

    We do not sell your personal data. We only share limited information with:

    • Payment processors (e.g. Stripe, Paystack).
    • Shipping providers for delivery.
    • Service providers for analytics and cloud hosting.
    • Legal authorities when required to comply with the law.
  4. Cookies & Tracking
    • Maintain user sessions.
    • Analyze site performance.
    • Personalize user experience.

    You can control cookies through your browser settings.

  5. Your Rights

    Depending on your location, you may:

    • Access, update, or delete your data.
    • Opt out of promotional emails.
    • Request a copy of the personal data we store.

    To request data changes or deletion, email: privacy@wespeakafrica.com

  6. Data Retention

    We retain personal data only for as long as necessary to fulfill orders, comply with legal obligations, or maintain your account.

  7. Security

    We use industry-standard encryption and access controls to safeguard your data. While we strive to protect your information, no platform is 100% immune to breaches.

  8. Children's Privacy

    Speak Africa is not intended for children under 13. We do not knowingly collect data from minors.

  9. Third-Party Links

    Our site may contain links to external services. We are not responsible for their privacy practices or content.

  10. Changes to This Policy

    We may update this Privacy Policy occasionally. Changes will be posted here with a revised date.

  11. Contact

    For privacy concerns, contact:
    privacy@wespeakafrica.com